Legal
Terms & Refunds
Last updated: 2026
The product
You are buying one complete HeightElevator™ 7 CM Modular Lift System: the base insole plus two additional lift layers. It adds up to 7 cm while worn, depending on how many layers you use. It is a footwear accessory, not a medical device, and makes no health claims.
Price and payment
€19.90 per order (was €29.90) with free shipping included. Payment is processed securely through Shopify checkout. Your order is confirmed once payment is authorised.
Delivery
Orders are processed within 1–2 business days. Delivery estimates are shown at checkout and a tracking link is emailed once your parcel ships.
Returns and refunds
You can return an unused pair in original condition within 30 days of delivery. Email support@heightelevator.com with your order number for instructions. Approved refunds are issued to the original payment method within 14 days of us receiving the return.
Contact
support@heightelevator.com